Mid-size firms catch up as digital maturity benchmark reveals extent of technology adoption in conveyancing
A benchmark report outlining the digital maturity of conveyancing departments and firms has been published for the third time, with a near 10% improvement in scores across the sector says its authors. The Digital Conveyancing Maturity Index, published by InfoTrack and launched at the Digital Conveyancing Summit hosted in London, sets out to measure the level […]
LeO responds to research showing AI is used in more than half legal complaints
Research among over 2000 people and the Legal Ombudsman’s (LeO) own case files has revealed the growing influence of AI on complaints with more than half of people who have made, or considered making, a formal complaint about a regulated service in the last year using AI as part of their complaints journey, A newly […]
‘Encouraging signs’ but housing affordability remains stretched despite wage growth
The average UK home costs the equivalent of 7.3 times average earnings, down from 7.6 a year ago and the lowest level since 2015. Nationally, the average property price increased by +0.5% over the last year, to £299,131, while average earnings rose by +4.5% to £40,790, narrowing the gap between average house prices and earnings […]
Study finds AI chatbots directing clients to firms fined or shut down by SRA
Consumers asking AI to recommend a trusted solicitor are being directed to firms that have been fined or shut down by the Solicitors Regulations Authority (SRA), according to a new study from an access to justice charity. Blind Justice UK’s AI’s Blind Spot report highlights how AI tools could be steering people unknowingly towards using […]
Charity urges law firms to join annual charity bike race
Charity Breast Cancer Now has called on law firms and chambers to sign up for the legal sector’s annual charity static bike race, Tour de Law. Taking place on Wednesday 14 October and Thursday 15 October, the event will see barristers and solicitors across the UK compete head-to-head in a virtual cycling competition to race […]
SRA pauses Rule 8.4 – a welcome reprieve, but the work is not over
Kate Burt, solicitor and founder of legal risk and compliance consultancy HiveRisk, says the SRA’s decision to pause its controversial COLP and COFA separation plans gives firms welcome breathing space – but continued engagement will be essential if the eventual solution is to be proportionate and workable. The SRA has now confirmed it will […]
Vanity versus sanity – what Project 28 should deliver next
Over 12 months Project 28 has grown from 23 founding organisations to around 60 members, all aligned to the goal of reducing the average time from sale agreed to exchange from 112 days to 28. Here Anthony Rollason discusses the need for evidence that members are committed to improving transaction times at scale. As the Charter […]