Home buying reforms: why better data and technology matter for conveyancers
The government’s response to the home buying and selling reform consultation has prompted wide discussion across the property sector. For conveyancers, the roadmap seeks to create better-prepared transactions from the outset, with earlier information, checks and data reliable enough to support a robust legal review. The aim is not just speed, but earlier visibility of […]
Independent review sets out extent of opportunities missed by SRA to address PM Law failings
The Solicitors Regulation Authority missed multiple opportunities to address serious failings at PM Law Group from as far back as 2023, with investigations conducted without access to management accounts and explanations provided by PM Law leadership accepted on face value without independent verification. The central finding of an independent serious event review (SER) conducted by […]
Why reducing client friction could support law firms to work more efficiently
As law firms continue to focus on improving client experience and managing growing workloads, the two are increasingly viewed as connected challenges. From enquiry through to client onboarding, the friction experienced by clients can often create additional administration for the teams managing the journey behind the scenes. For firms, improving client experience is not simply […]
£89k costs for two conveyancers struck off for serious misconduct
Two solicitors have been struck from the roll and ordered to pay combined costs of £89,000, after the Solicitors Disciplinary Tribunal found a series of allegations related to conveyancing transactions were of the “utmost seriousness” and a “fundamental breach” of trust. In separate and unrelated hearings, Julian Condliffe and Fiona Jane Smith were ordered to […]
MMoA ‘ultimately about trust’, platform says
A proptech platform which provides modern method of auction (MMoA) services to estate agents says the method of sale is “ultimately about trust”. Bamboo Proptech provides the technology behind Alto Auctions, a live auction system used by 6,000 UK estate agents. There have been growing calls for transparency surrounding the fee structure and incentives for […]
Increases in LeO fees could incentivise complaint payoffs, CILEX warns
The Chartered Institute of Legal Executives (CILEX) has shared concerns over plans to increase the fees charged by the Legal Ombudsman (LeO), warning the proposed changes could see firms make “unmerited payments” to clients to avoid escalating costs. A wide-ranging consultation launched in June outlined plans to increase the LeO’s fees in response to what […]
LSB steps up enforcement against SRA ‘to protect consumers’
The Legal Services Board (LSB) has initiated further enforcement action to secure “urgent improvements” at the Solicitors Regulation Authority (SRA). The oversight body said it is “disappointed” by the standard of leadership and accountability demonstrated by the SRA’s board in response to the “serious regulatory failures that have repeatedly occurred”, which have come “at significant […]
Law Society warns of administrative burden of new SRA complaints rules
The Law Society of England and Wales has warned that the Solicitors Regulation Authority (SRA) complaints handling proposals could “increase administrative burden without delivering clear benefits for consumers”. The SRA recently consulted for a second time on its proposals to change requirements for handling first-tier complaints. In 2025, firms reported receiving more than 41,000 first-tier […]
Diary of a High Street Conveyancer – First day in the office
The first day of September holds such significance in my life. Every year I reflect on a day back in 1988 when I first set foot in a solicitor’s office for my first day of properly paid work as an articled clerk. It’s a day I remember in vivid detail and with absolute clarity. I […]
Why I set up an AI assisted law firm
The Today’s Conveyancer Podcast welcomes back Ed Boulle to discuss the evolving role of artificial intelligence in hoe moving and legal services. Boulle addresses the common misconception that AI in conveyancing means replacing lawyers with chatbots or automated client interactions. Instead, he argues that the real value lies in solving the conveyancing sector’s longstanding capacity […]