The real client journey: Mapping the first 10 days of every instruction

What happens in the first 10 days after first contact sets the tone for the whole relationship. Knowing how to make it count is the real trick. The critical window The moment a client instructs you, the clock starts ticking. In those first 10 days, clients form opinions, delays compound, and the foundation for the […]
Land registration: Practice guides

Execution of deeds (PG8) Page summary: Advice on the execution of deeds that are to be submitted to HM Land Registry (practice guide 8). Change made: Section 12 has been updated to include a reminder that applications relying on a special arrangement for the execution of discharges in form DS1 of registered charges must explicitly […]
CLC publishes new Risk Agenda, with a focus on ethics and a warning against post-completion ‘slacking’

The Council for Licensed Conveyancers has published its Risk Agenda for 2025, which encourages conveyancers to focus on ethics and ethical conduct. The CLC has also warned against treating post-completion HM Land Registry applications ‘as an afterthought’. The new Risk Agenda underlines ‘the fundamental importance’ of ethics and ethical conduct, and sets out what the […]
Solicitor loses High Court appeal against being struck off for improper transfers and dishonest conduct

A former solicitor has lost an appeal against a decision of the Solicitors Disciplinary Tribunal, which had ordered him to be struck of the Roll of Solicitors for the improper transfer of funds and dishonest conduct. Harry Francis Cottam, who had been a solicitor over 30 years, had appealed against an October 2023 Tribunal decision […]
Resilience remains the buzzword as Nationwide reveals modest house price increase

Nationwide’s July House Price Index showed a ‘modest’ annual house price increase of 2.4% in July, up from 2.1% in June. Prices were up 0.6% month on month, with a house price to earnings ratio of 5.75 – the lowest level in over a decade. Many industry commentators shared the view that the figures point […]
‘An issue since the 1970s’ – Eddie Goldsmith responds to Smoove’s conveyancing research

Having previously set up and run one of the biggest conveyancing practices in the UK, I set up YouConvey four years ago to address exactly the issues raised in this article. I am delighted to add my comments and observations on what is unfortunately a running sore for the conveyancing industry and has been a […]