Podcast advises law firms how to save over £1 million a year while transforming the client experience

The latest episode of Osprey Approach’s podcast, Empowering Law Firm Leaders, is available now to watch and listen for free on YouTube, Spotify, and Amazon Music. It features Shaun Cremins, CX director at insight6, who shares his insights on transforming a law firm’s enquiry management processes to improve conversion rate and increase revenue. In episode […]
HMRC transaction data up 25% since April: ‘The return of genuine, underlying demand’

HMRC’s May transaction data suggests last month’s optimism in the face of a steep decline was justified, with the seasonally adjusted figures showing a 25% rise since April. But while the news has been welcomed by industry commentators, some are warning the market hasn’t fully recovered just yet. While May represents a healthy month-on-month increase, […]
Surge in choice for homebuyers leads to ‘fastest sales activity for years’

Zoopla’s latest report on the state of the housing market reveals sales activity is running at its fastest rate for four years, with a 6% increase in sales agreed for the month compared to the same time last year. With a 14% increase in the number of homes currently on the market, the resulting surge […]
AML rules ‘a major burden’ government admits, as it brings forward reform plans

The government has acknowledged Anti Money Laundering (AML) regulations ‘are seen as a major burden’ to professional business service firms, and has pledged to reform the controversial rules by the end of the year. Writing in the Professional and Business Services Sector Plan, which sets out details of the UK’s Modern Industrial Strategy for the […]
MHCLG civil servants will begin indefinite industrial action today

Civil servants working for the Ministry of Housing, Communities and Local Government (MHCLG) will start indefinite industrial action today, the Public and Commercial Services (PCS) union has announced. PCS members in 21 offices around the UK, including London, will start action ‘short of a strike’ on 30 June. The union is protesting recently announced office […]
Conveyancing assistant ‘showed remorse’ for faking TR1 signatures

A post-completion assistant at a Lancashire law firm has been barred from working for a legal firm without the permission of the Solicitors Regulation Authority (SRA) after faking signatures on a TR1 form. Gemma Stanton, formerly an employee of KJD Law, traced the signatures of clients and a witness onto the TR1, which was related […]
Homes England reports 12% increase in completed houses

The 2024 to 2025 housebuilding statistics published by Homes England reveal a 12% increase in completed houses and a 5% increase in new starts, compared to the same period the previous year. Housing programmes delivered by the organisation resulted in 38,308 new houses starting on site and 36,872 new homes completed between 1 April 2024 […]
Diary of a High Street Conveyancer – Conveyancers in the fast lane

I went to watch the F1 movie on Friday evening – I even finished in my office a little early to get to the cinema on time, which is unheard of from me on a Friday. And I have to say that I was not disappointed with the film. If you haven’t seen the film […]