The hidden cost of manual onboarding: Time, trust and turnover
Manual processes are eating into your margins and damaging your brand, and the fix is easier than you think. More than a workflow problem Manual onboarding isn’t just slow, it’s expensive. Every extra email, follow-up call, or missed document adds up. And while the financial cost of inefficiency can be measured, the reputational cost often […]
Market ‘remains resilient’ as Nationwide’s May index shows 0.5% increase
Market activity is ‘holding up well’ following stamp duty changes, according to Nationwide’s chief economist, with industry leaders welcoming continued signs of resilience. Commenting on the release of the building society’s monthly house price index, Robert Gardner said that despite wider economic uncertainties in the global economy, ‘underlying conditions for potential home buyers in the […]
New Shared Ownership Code ‘will protect consumers and set sector benchmarks’
A cross-sector initiative of housing groups, banks, building societies and other official bodies has launched an official code to standardise best practice and consumer protection for shared ownership in England. The Shared Ownership Code, released by the Shared Ownership Council, aims to ensure transparency, fairness and improved support for shared owners in the marketing, purchasing […]
Marketeers ‘present’ but not ‘leading’ law firm business development strategy
Law firms continue to invest in marketing and business development activity, but the evidence suggests only one in five firms involve their marketing teams in actively driving the strategic growth of the organisation. An overall increase in the numbers of staff involved in marketing and business development is heavily weighted toward larger firms, and growth among […]
A guide to creating content for AI discovery and retrieval
The rules of internet-based marketing are currently transforming in a way we haven’t seen for almost 20 years. Creating your content marketing in a format and style similar to the one you have been using for the last decade may mean your law firm’s website will not be discovered and retrieved by AI Overviews and […]