Future proofing your firm is not just about technology

At the tail-end of last year, there was some interesting research released by TwentyConvey which looked at retention rates for conveyancers in England and Wales and questioned why they might be so low. According to the research, following an examination of close to 30,000 live sales transactions, ‘only 11% of the time did the selling […]

Google taken to task over fake reviews

Google has been taken to task by the Competitions and Markets Authority (CMA) over the ability of consumers to trust in its reviews. In response the search giant has committed to introducing enhanced processes to tackle fake and misleading reviews. It has also agreed it will enforce sanctions on organisations who attempt to benefit from […]