Conveyancers Under Increased Communications Pressure, Research Reveals
The number of exchanges between clients and conveyancing solicitors spiked last month as the rush to meet the stamp duty holiday increased communications pressures on the industry. The data from leading communications provider, Moneypenny, revealed that sales progression calls were up by 20% in June compared to the previous month as clients panicked about missing […]
Improve information for consumers says LSB
The Legal Services Board has published a response to the submissions it received to its discussion paper on quality indicators. Published in February 2021, the paper prompted a wide-ranging debate over what quality means in the legal services market and how best to convey this to consumers. The response document concludes that there is still […]
1/3rd of firms introduced new technology in the last 12 months
A major independent study into innovation in the legal sector has revealed that while the majority of law firms are making increasing use of day-to-day technology, the development of bespoke legal technology is largely focussed on advances which will benefit larger corporate clients. The research carried out by the University of Oxford on behalf of […]