Are you old school or new school?
Over the last 4 years or so I’ve spoken to lots of conveyancing firms and one theme that comes up on a regular basis when I start to ask firms about where or how they collect customer reviews is – “We don’t, we’re old school, all our business is through word of mouth or walks […]
Is the property market in an extended lockdown too?
In 2020, life as we knew it was turned upside down as the COVID-19 pandemic engulfed the world. There were major changes in every aspect of daily life including work patterns, shopping habits, schooling, socialising and travel. The property market was also hit as the first lockdown meant that no house viewings or surveys could […]
Gazeal announced as Platinum Partner for The ESTAS
ESTAS the customer review and awards platform for the property industry has announced Gazeal as a Platinum Partner for The ESTAS Forum & Awards 2021. Founder of The ESTAS Group Simon Brown explains: “The ESTAS Awards 2021 will be a landmark event for the property sector as we gather the best agents, conveyancers and brokers […]
Legal firms among the best performers in call waiting time survey
Legal companies are among the best performing businesses for customer care and low call waiting times, according to new research. The survey of 1000 people by leading outsourced comms company Moneypenny revealed that just 6% of survey respondents feel legal firms have poor call handling times – compared with utility companies (33%) doctors (27%), banks […]
British Conveyancing Awards set to honour sector
Today’s Conveyancer is proud to introduce the British Conveyancing Awards 2021, which is coming to a screen near you on Tuesday 25 May 2021! 2020 was an unprecedented time for the property sector, and we would like to give something back to our legal community and celebrate the achievements of those in the sector who have […]
No let up for law firms from the regulators
Partners and managers at law firms face a constantly shifting regulatory picture from the regulators as Covid-19 continues to make its presence felt both professionally and personally. With 212 pages of new guidance on AML from LSAG recently released and a series of high profile fines and stories of non-compliance hitting the press in the […]
Land Registry advises conveyancers on how to solve requisition problems
Every day HM Land Registry receives around 18,000 applications to update the register. The majority of these applications are submitted correctly with all the necessary information included for our land registration experts to complete the requested change. However, for one in five applications – over three and a half thousand applications every day – some […]
Outsourcing – The Underestimated Business Model in Conveyancing
Outsourcing is a business model that has shown its worth especially during the coronavirus pandemic, especially in conveyancing firms/departments where good quality work has been delivered by outsourced companies. This article aims to dispel some of the myths surrounding outsourcing and why in today’s climate, where conveyancing is such an aggressive market to profit from, […]
Is there a need for Reservation Agreements?
With the stamp duty holiday deadline looming in just over 6 weeks time, the pressure is mounting on the residential property market, causing logjams and delays in conveyancing transactions, so, should reservation agreements be introduced? Back in the 2019 the proposed implementation of reservation agreements was high on the Governments agenda in a bid to […]
Government maps out future use of digital identities
The Government has today published new plans which will govern the use of digital identities and revolutionise conveyancing transactions when proving identity. The Government’s new draft rules is to help build trust in the use of digital identities without the need for physical documents. The aim is to make it quicker and easier for people […]
Can Reservation Agreements Help in this Unprecedented Conveyancing Market?
Conveyancers are currently working in the eye of the storm. They are facing unprecedented volumes of work due to the SDLT ‘holiday’ combined with the pressures and uncertainty of working in a market which is restricted by a lockdown. A huge challenge which conveyancers and their clients are now facing is the significant delays to […]
Founder of The Bold Legal Group takes a light hearted look at lockdown
I live in Torquay and am lucky enough to live very close to the sea, the town centre and the railway station. Until the first lockdown I was happy working from home and sharing an office with my wife. She wasn’t quite so happy with that arrangement; I have no idea why. When lockdown arrived, […]
