Landmark Appoints Renowned Technologist Gavin Ray As Chief Product Officer

Landmark Information Group, the leading provider of information to the property market, has announced the appointment of Gavin Ray as Chief Product Officer, where he will lead the overall product strategy for the business. Gavin brings a wealth of world-class expertise into Landmark’s high-calibre product house. His experience includes technology management roles at large corporates, […]
Search Acumen Comments On ONS Housebuilding Stats, Q2 2019

Andy Sommerville, Director at Search Acumen, comments: “Brexit has obviously introduced a great deal of uncertainty into developer’s order books as fears grow over buyers getting cold feet and supply chains being disrupted. However, the trend for the decade since the financial crisis is one of anaemic growth where demand outstrips supply. “Amongst this generally […]
FCA Amend Rules To Help Free Mortgage Prisoners

Mortgage prisoners should be feeling more confident in finding a better deal after onerous and unfair barriers have now been removed. Earlier this week, the Financial Conduct Authority (FCA) announced that many mortgage customers trapped in their mortgage deals could now access better deals. The new rules encourage lenders to use a more proportionate affordability […]
Fifth Of SRA Regulated Firms Flounder In AML Regulation Quagmire

An SRA review has highlighted a deep issue of anti-money laundering non-compliance entrenched within the legal sector. Over a fifth of firms reviewed by the Solicitors Regulation Authority (SRA) have failed to create the required firm risk assessment protocols to adequately protect against the proliferation of illicit money. In the last year, a new annual […]
Mortgage Activity Resilient In September

Key mortgage market indicators suggest continued stability in the sector, at least in terms of committed buyers entering the market. Net mortgage borrowing remained consistent with previous months, falling slightly from £3.9 billion to £3.8 billion in September, according to Bank of England analysis. This figure means the annual growth rate falls in line with […]
The Difference Between Call Handling And Enquiry Handling

In our first blog, Sarah Brocklebank of The Move Exchange considered how the person who answers the phone in your business positively or negatively affects the caller, and how we might be able to influence and measure that. In our second blog Sarah considers the difference between call handling and enquiry handling and how we […]