599 Complaints made to the Land Registry in 3-month period

Today’s Conveyancer can report that information received from the Land Registry through a Freedom of Information request, the body recorded 599 complaints in the period from April 2016 – June 2016. Customer contacts are regarded as complaints where there is “any expression of dissatisfaction where a response or an action is needed to help resolve […]

Experienced Sales Director Brings New Strengths to tmconvey

tmgroup are pleased to welcome Simon Wood as Sales Director for their tmconvey service, bringing with him nearly 20 years’ experience of leading commercial teams and delivering improvements in customer experiences. Simon’s passion for ensuring the best possible customer journey remains very much in keeping with tmgroup’s values of being customer focussed and innovative. His […]

Land Registry privatisation dropped from infrastructure bill

It was announced during the Queens speech, in May this year, that the outcome of a consultation relating to Land Registry privatisation would be considered as part of the Neighborhood Planning and Infrastructure Bill. Despite government sources insisting that privatisation is still to be considered, today saw the expected plans for the sell-off dropped. It […]