Over 1,000 law firms, including 65 of the Top 200, trust Moneypenny’s 55-strong team of legal receptionists to handle the calls and live chat they can’t get to. Our flexible support is allowing firms of all shapes and sizes, from sole practitioners to the Magic Circle, to ensure every lead is captured in the most cost-effective way possible.
Moneypenny Receptionists get to know your firm, handling calls and chats exactly as if based in your office. They are on hand either all of the time, or during peak times when your staffing levels are low.
If you need someone to make outbound calls on your behalf, Moneypenny Receptionists can do this too. They’ll pre-qualify leads or arrange and follow up on appointments, leaving your team able to prioritise valuable opportunities first.
Telephone Answering
1 in 10 calls to a law firm is a brand new business enquiry. Make sure you are not letting any opportunities slip through the net.
Telephone Answering for law firms >
Live Chat
41% of chats generate a new enquiry. Vastly improve the ROI of your website and capture more leads with Live Chat.
Outbound Calling
The ultimate way to generate more and better quality leads. Trained Moneypenny Receptionists will nurture leads to the point of conversion, leaving your in-house team free to focus on delivering their expertise.
Outbound Calling for law firms >
Don’t just take our word for it. Discover the ways we help law firms just like yours >
Experience Moneypenny for FREE
Put our award-winning services to the test. With no set-up fees or ongoing commitment, you could be briefing your Moneypenny Receptionist today.
Key Services
Key Contact
Bernadette Bennett – Head of Legal Sector
T: 0333 202 1005
E: bernadette.bennett@moneypenny.co.uk
LinkedIn: Bernadette Bennett
Address:
Western Gateway
Wrexham
LL14 7ZB
Telephone answering specialist Moneypenny has announced its latest partnership agreement — with legal software suppliers Linetime. Based in Leeds, Linetime is perhaps best known for its product, Liberate, which provides firms with a legal practice
March is proving to be a busy month for telephone answering specialist Moneypenny. With rising numbers of law firms seeking support either on an overflow or fully outsourced basis and call volumes remaining high; Moneypenny’s
With staggering figures from Ombudsman Services suggesting that UK consumers complain about products and services every second of every day, with further millions of victims of poor service afraid to complain or not trusting companies
Sometimes conveyancing just seems impossible. At the end of a month on a Friday you will have a million and one completions to handle and you are still getting estate agents pushing you to
With the number of law firms using telephone answering specialist Moneypenny at an all time high, the company has announced significant investment in the sector for 2014. With around 900 law firms of all sizes
In the 12 months since extending its service to 24 hours, telephone answering specialist Moneypenny has seen a ten-fold increase in the numbers of calls received between 8pm and 8am with legal firms accounting for
Advanced Legal (formerly IRIS Legal) has recently announced its latest partnership agreement — with telephone answering specialists Moneypenny. Moneypenny, the UK’s market leader in outsourced call handling and receptionist services, is well known to the
Advanced Legal recently announced its latest partnership agreement — with telephone answering specialists Moneypenny. Moneypenny, the UK market leader in outsourced call handling and receptionist services, is well known to the UK Legal sector and
Thomson Reuters Elite announced yesterday that Moneypenny, an outsourced switchboard provider for businesses throughout the UK, has become an Alliance partner. Moneypenny is a professional 24-hour telephone answering service experienced in looking after calls for
With peak holiday time just around the corner, telephone answering specialist Moneypenny is experiencing its usual increase in requests for seasonal support from law firms up and down the country as they look forward to
Telephone answering specialist Moneypenny, endorsed by The Law Society and supporting more than 700 law firms across the UK has created 50 new jobs so far in 2013 with the likelihood of more to come.
Having been asked to provide a 24 hour service, Moneypenny, who encountered problems getting staff to work the night shift, hit on a novel idea and moved their staff to Auckland. You can read the
Since the beginning of March with the traditional Easter property rush fast approaching, Moneypenny, the UK’s leading provider of telephone answering services, has recorded a spike in calls to a large number of its estate
As part of its award-winning telephone answering provision for the legal sector, Moneypenny will be offering a dedicated Business Continuity and Disaster Recovery product to law firms from July 2012. This new product will ensure
Moneypenny Launches Dedicated Business Continuity And Disaster Recovery Product For Law Firms As part of its award-winning telephone answering provision for the legal sector, Moneypenny will be offering a dedicated Business Continuity and Disaster Recovery
Fentons Solicitors is one of the country’s leading claimant personal injury law firms, with offices in both London and Manchester. "Using Moneypenny means no caller is ever made to wait.” Before using Moneypenny, all
If you receive an email purporting to come from Today’s Conveyancer or a Firm member, or if you are directed to a website which purports to be Today’s Conveyancer’s website, and you have doubts or concerns about the provenance of the email or website, before taking any action please either contact the Firm member you normally deal with or email David Opie on david.opie@todaysmedia.co.uk and they will tell you whether the email came from us or whether it is our website.
